• Offered expertise in all aspects of project delivery, including project intake, financial planning, scope definition, risk assessment, and continuous monitoring, ensuring alignment with strategic objectives throughout the project lifecycle.
• Successfully managed complex, cross-functional Data Catalog projects simultaneously. This included overseeing the implementation of core functionalities for Citi’s Data Catalog and managing "Run the Business/BAU" efforts.
• Managed relationships with the Chief Data Office Product Owners, facilitating project request intakes, requirements gathering, prioritization, and the execution and delivery of key initiatives.
• Identified and removed project blockers and impediments, providing solutions and clear paths forward during challenging project phases, ensuring minimal disruptions and timely delivery.
• Managed and maintained release artifacts within the Project Management System (PTS 2.0), ensuring adherence to Citi’s PMO processes and compliance requirements, with documented audit trails for each release, enhancing project transparency and governance.

• Managed major program initiatives, aligning them with business goals and objectives and ensuring successful execution.
• Provided expert guidance and consultation on program and project delivery, including business case development, financial impact analysis, scoping, risk assessment, and monitoring.
• Conducted delivery assurance and health checks for strategic initiatives, ensuring adherence to project direction and scope.
• Mentored and directed a team of project managers and project coordinators, fostering accountability and promoting excellence in their work.

• Successfully managed multiple large, complex projects with cross-functional teams, coordinating project work from up to nine different groups concurrently.
• Acted as a program manager, implementing a streamlined process to review and prioritize program requests with stakeholders and higher management, defining roadmaps, scope, and schedules for initiatives.
• Facilitated effective communication and collaboration between technology and actuarial-focused development teams, promoting shared project goals.
• Cultivated strong relationships with teams and business stakeholders through open communication and trust-building initiatives.
• Developed and delivered comprehensive progress reports, proposals, requirements documentation, and presentations.

• Established solid relationships with client teams and management while working as a Stefanini consultant at HNI Corporation, ultimately hired by HNI.
• Successfully planned and managed complex projects, gathering requirements at HNI and leading an offshore team located in Brazil.
• Guided and participated in system and architectural design discussions, promoting best practices.
• Provided hands-on software development support in C#, ASP.NET, and Oracle during critical project phases.
• Enhanced project visibility to higher management by implementing robust project management processes and tracking tools.

• Led an offshore team located in India, providing clear directions on projects and tasks while mentoring team members.
• Played a key role in the design, development, and architecture of major software solutions and established software development best practices.
• Developed the front-end of a Billing Reporting System, including an internationalization tool for multi-language support using C#, ASP.NET, MS Enterprise Library, and Oracle PL/SQL.

• Led the software development team responsible for the company’s enterprise management system, using eXtreme Programming (XP), Java and PostgreSQL.
• Analyzed, designed and developed the company’s enterprise management system, using PHP and MySQL.