• Managed multiple large, complex projects with cross-functional teams, from planning to implementation, coordinating project work from up to nine different groups concurrently.
• Acting as program manager, implemented the process to review and prioritize the program’s requests with the project stakeholders and higher management, and to define the roadmap, scope and schedule for those initiatives.
• Successfully bridged the communication gap that regularly existed between technology and actuarial focused development teams, by bringing these groups together and working on understanding and agreement of common project goals.
• Improved productivity and work visibility of an actuarial development team by implementing the Scrum framework. With that, we were able to track and remove the daily roadblocks and improve the way the team worked and reported progress.
• Built strong relationship with teams and business stakeholders by creating a trusting environment with open communication.

• Originally allocated as Stefanini consultant at HNI Corporation, established solid relationships with the client’s teams and management. Was later hired by HNI.
• Planned and managed complex projects to completion, gathering requirements at HNI, leading an offshore team (14 developers and 6 testers) located in Brazil, and coordinating efforts with outsourcing partners and vendors.
• Helped the developers in critical times by performing hands-on software development in C#, ASP.NET and Oracle.
• Increased project visibility to higher management by recommending and implementing project management processes and tools for estimating, tracking and status reporting.

• Led an offshore team located in India, providing directions on the projects and tasks, and mentoring the team members.
• Developed the front-end of a Billing Reporting System, including the design and development of an internationalization tool for the different languages needed in the system, using C#, ASP.NET, MS Enterprise Library and Oracle PL/SQL.

• Led the software development team responsible for the company’s enterprise management system, using eXtreme Programming (XP), Java and PostgreSQL.
• Analyzed, designed and developed the company’s enterprise management system, using PHP and MySQL.